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Conditions Générales de Ventes

Article 1. Preamble

These general conditions of sale (hereinafter the “ CGV “) apply to any sale of works by the DILAP bookshop. These T & Cs are subject to change; those which are applicable are those appearing on the site on the date of placing the order.

Article 2. Order

For a purchase order to be valid, the following fields must be completed:

  • Precise postal address

  • References of the works ordered

  • Method of payment chosen

  • Email address where the order confirmation will be sent

  • Declaration of acceptance of the GTC

As well as, for a natural person


  • Customer name

  • Customer first name

And for a legal person


  • Company or organization name

  • Name of its legal representative

DILAP reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.

Article 3. Confirmation of the order

The customer declares to have read and accepted these GTC before confirming their order; the latter constitutes acceptance of the GTC.

Any contrary condition opposed by the buyer is unenforceable against DILAP, unless express and prior acceptance of the latter.

All orders placed are confirmed by email.

Whatever the method of payment, the customer receives an email confirming the summary of his order. After validation of this (automatic in the event of payment by bank card or PayPal), the customer receives an email confirming payment, containing the invoice and a second email confirming that the order has been sent.

Article 4. Prices

The selling prices of the products, indicated in euros, are those in force at the time of the validation of his order by the customer.

The prices include the value added tax (VAT) applicable on the day of the Order. Any change in the applicable VAT rate will be automatically reflected in the price of the Products offered for sale on the Site.

The selling prices of the products can be modified by DILAP at any time. The prices applicable to an Order are those indicated to the Customer in the summary preceding the conclusion of the Order by the Customer.

In accordance with the law n ° 2014-779 of July 8, 2014 modifying the article 1 of the law n ° 71-766 of August 10, 1981 relating to the price of the book, the orders of books dispatched to the purchaser and which are not withdrawn from a book retail business, the sale price of the book is that fixed by the publisher and delivery of this book cannot be free.

Article 5. Payment terms

All orders are payable in the currency indicated when ordering. Payment is made when ordering by the customer, unless otherwise provided in the GTC or explicit exemption granted by DILAP.

To settle his order, the customer has the following payment methods and payment reduction:


  • Bank card

  • Transfer
  • PayPal
  • Certificate

Whatever the method of payment, the customer receives an email confirming the summary of his order. After validation of the order, the customer receives an email confirming payment, containing the invoice.

5.1. Payment by credit card or PayPal account

The bank cards and electronic wallets accepted on the Site are as follows: Carte Bleue, Visa, Master Card, PayPal.

5.2. Payment by bank check

Payment by check from a bank for payment in euros is available on the site. To be validly cashed, the payment check must be issued by a bank authorized in France, be made payable to Librairie DILAP and be sent to the following address:

DILAP library

2 bis rue du Réveillon
91800 Brunoy

The payment check must be received by DILAP within 60 (sixty) days of the date of order on the site, under penalty of cancellation. The presentation for cashing of checks is made upon receipt by DILAP. DILAP reserves the right to refuse payment by check and to consequently cancel the Order concerned, if there is a previous dispute with the Customer, subject, however, to information to the Customer by DILAP.

Article 6. Delivery and reception

6.1. Shipping
The products will be delivered to the address indicated by the customer when placing their order.

By default, invoices are made available to the client in the “My Account” section of the site, accessible by the client upon indication of their personal and confidential identifiers. The customer will be notified of the availability of his invoice when sending the shipping message of his order to the email address indicated by the customer when registering on the site, before placing his order, or at the time of order.

The methods of delivery or availability of the Products depending on the type of product and the place of delivery are indicated to the Customer when placing the order.

6.2. Withdrawal or cancellation of an order for delivered products

The customer has a period of 14 (fourteen) calendar days from the date of receipt of the products ordered outside the situations referred to in article L.121-28 of the Consumer Code (provision of services whose execution started, with the agreement of the consumer, before the end of the period of fourteen clear days; provision of registration.